Agent Banking Solution
PeaceEdge is Peace Systems Limited's comprehensive Agent Banking Solution designed to extend banking services to underserved populations across rural and semi-urban Bangladesh. Built in full compliance with Bangladesh Bank's Agent Banking Guidelines (BRPD Circular No. 14, 2017 & subsequent updates), PeaceEdge enables banks to deliver account services, cash transactions, fund transfers, loan facilitation, utility payments, and government safety net disbursements through a secure, technology-driven agent network.
PeaceEdge is built on a robust, secure architecture that meets Bangladesh Bank's ICT Security Guidelines and Agent Banking technical requirements.
Direct real-time online connection to the principal bank's Core Banking System for instant account verification, balance checks, GL posting, and transaction processing — as mandated by BRPD 14/2017.
All data in transit encrypted using TLS 1.2 or above with AES-256 encryption at rest. PIN encryption managed via Hardware Security Module (HSM) for tamper-proof key management per BB ICT Security Guidelines.
Customer identity verified via fingerprint biometric linked to NIDRA for every transaction. STQC/BIS certified devices with FAR < 0.001% and FRR < 1% ensuring reliable, secure authentication.
POS/Handheld terminals (PCI-DSS certified), mobile agent apps (Android 8.0+/iOS 13+), device binding, remote wipe capability, and GPRS/3G/4G connectivity with SMS fallback for critical transactions.
Minimum 99.5% system uptime during business hours (8 AM – 10 PM). Mandatory Disaster Recovery site with Recovery Time Objective (RTO) of 4 hours. Data center located in Bangladesh per BB data localization policy.
Firewall, IDS/IPS, and SIEM for comprehensive network security. Annual VAPT (Vulnerability Assessment & Penetration Testing) mandatory. Transaction signing at device level with non-repudiation through digital audit trails.
PeaceEdge delivers a comprehensive suite of banking services through agent outlets — covering account opening, cash handling, fund transfers, loans, payments, government disbursements, and deposit products.
Full account lifecycle management at agent points with biometric NID verification via NIDRA, per BRPD Circular 14/2017.
Core cash handling operations with strict transaction limits and real-time CBS integration per Bangladesh Bank guidelines.
Multi-channel fund transfer via Bangladesh's national payment infrastructure with SMS alerts to both sender and receiver.
Loan application collection and disbursement facilitation — agents serve as data collection and payment points only, with zero credit decision authority.
Major utility bill and service payment collection channel supporting Bangladesh Bank's cashless economy vision.
Core mandate for financial inclusion — disbursement of government social safety net allowances to beneficiaries, particularly in rural areas.
Fixed Deposit and Deposit Pension Scheme services at agent outlets with configurable bank policies and real-time CBS integration.
Structured agent hierarchy management with due diligence, performance monitoring, and BB-mandated controls.
PeaceEdge enforces strict AML/CFT compliance, multi-factor authentication, and end-to-end security as mandated by Bangladesh Bank, BFIU, and international standards.
Real-time automated monitoring of all transactions against AML rules with pattern detection for structuring, smurfing, and unusual activity per BFIU Circular 26/2019 and MLPA 2012.
Automatic flagging and system-assisted Suspicious Transaction Report (STR) filing to BFIU. Auto-generation of Cash Transaction Reports (CTR) for transactions above BDT 10 lakh within 14 days.
Real-time screening of all customers and beneficiaries against UN Security Council, OFAC, and Bangladesh government designated lists per Anti-Terrorism Act 2009 and UNSCR compliance.
Politically Exposed Person identification with enhanced due diligence. Automated customer risk scoring (Low/Medium/High) based on transaction behavior, occupation, and geographic location.
Biometric fingerprint verification for customer transactions. Agent login requires username/password plus OTP. PIN encrypted end-to-end using AES-256. Auto session timeout after 3 minutes of inactivity.
Agent devices must be registered and bound to specific outlets — unauthorized device access is blocked. Each transaction digitally signed at device level ensuring non-repudiation through digital audit trails.
Bangladesh Bank-prescribed transaction limits per BRPD Circular No. 14/2017, configurable by the principal bank based on internal risk appetite.
Daily credit BDT 200,000 / Daily debit BDT 100,000. Monthly credit BDT 500,000 / Monthly debit BDT 300,000. Per cash deposit BDT 50,000 / Per cash withdrawal BDT 25,000.
Daily credit BDT 100,000 / Daily debit BDT 50,000. Monthly credit BDT 200,000 / Monthly debit BDT 100,000. Enhanced due diligence and monitoring applied automatically.
Daily credit BDT 500,000 / Daily debit BDT 500,000. Monthly credit BDT 2,000,000 / Monthly debit BDT 2,000,000. Restricted to sole proprietors and SMEs at agent outlets.
Credit as per programme allocation / Daily debit BDT 100,000. Monthly debit BDT 300,000. Remittance disbursement up to BDT 200,000 per transaction per FE Circular 14/2012.
Comprehensive regulatory reporting, immutable audit trails, and structured customer grievance mechanisms as mandated by Bangladesh Bank.
Monthly submission (by 7th of following month) to Bangladesh Bank OSRMS/Reporting Portal. Includes transaction volumes, customer counts, agent performance, and financial inclusion metrics.
Quarterly Financial Inclusion Data to BB Statistics Dept. New agent appointment report (within 7 days). Agent termination report (within 3 days). Annual Agent Banking Summary within 60 days of year-end.
Complete transaction log with timestamp, agent ID, outlet GPS, device ID, masked account number, authentication method, CBS reference, and status with reason code. Minimum 10-year retention per BB archives policy.
In-outlet complaint registration (1-hour acknowledgement, 5-day resolution). 24/7 helpline integration. Online/app portal with auto-acknowledgement. BB BRPD escalation path if unresolved in 30 days.
PeaceEdge connects seamlessly with the national payment infrastructure, mobile financial services, and government systems.
Real-time account verification, balance check, and GL posting
National Payment Switch for real-time 24×7 interbank transfers
Bangladesh Electronic Fund Transfer Network integration
Bank-to-wallet and wallet-to-bank transfers
MFS interoperability with real-time confirmation
Mobile financial services integration and settlement
National Identity Registration Authority biometric verification
OFAC, UN sanctions screening and STR/CTR filing via goAML
Government treasury for tax, fee, and challan payments
Ministry data sharing for G2P allowance disbursement
DESCO, DPDC, BPDB, Titas Gas, WASA and more
Mandatory alerts for every debit/credit transaction
Enterprise-grade technology meeting Bangladesh Bank's ICT Security Guidelines and device standards for agent banking operations.
PeaceEdge is designed with compliance-first principles — every feature maps directly to Bangladesh Bank regulatory requirements.
Agent must maintain real-time connection to CBS for all transactions — BRPD 14/2017, Section 6(i). System enforces mandatory online mode for every cash and transfer operation.
All accounts opened with biometric NID verification — BRPD 14/2017, Section 6(iv). Online NIDRA verification mandatory for every account opening and high-value transaction.
Transaction receipt issued for every operation — BRPD 14/2017, Section 6(vi). Thermal receipt includes transaction ID, date/time, amount, and masked account number.
SMS alert to customer for every debit/credit transaction — BRPD 14/2017, Section 6(vii). Automated, real-time notification via integrated SMS gateway.
Agents cannot hold customer deposits (must remit same day), cannot open accounts without bank authorization, and have zero lending authority — enforced via role-based access controls.
AML screening of all customers per MLPA 2012. Auto CTR for transactions above BDT 10 lakh. Annual VAPT mandatory per BB ICT Security Guideline. Agent due diligence before appointment.
Let's discuss how PeaceEdge can help your bank deliver financial services to underserved communities through a secure, compliant agent network.
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